A shift from focusing on individual competence to building a team’s competence is a great strategy to meet the increasing needs of the current workplace environments
Creating a culture of collaboration isn’t always easy for organisations. This can be because of unclear expectations, employees who may not want to collaborate or lack
The Royal Commission into Aged Care Quality and Safety delivered its final report in early March 2021. Although none of the findings were particularly surprising, the
Quality improvement (QI) in healthcare is as important now as it has ever been. Moreover, there’s plenty of advice available on the “best” way to go
The use of methods and tools to continuously improve quality within an organisation should be at the heart of any business strategy. The potential benefit is
The COVID-19 pandemic has transformed our lives at every level. The virus has focussed a spotlight on social and economic systems across the world. It has
2021 will end in just four months and “reboarding” is still a popular phrase we are hearing at the moment. For those not in the know,
We live in an era where technological advancement is rapidly changing how we do just about everything. This includes changing the way we work. In the
When I started nursing thirty-six years ago, it was our custom on occasions to wander down to the pub and chat about the shift or week
‘Consultation’ has become a fashionable term in the workplace. But while it’s been a trend for some time (and a requirement in some circumstances), not everyone
The healthcare industry is doing its very best to take care of all of us and protect our lives. I truly believe they deserve our respect
Health and aged care are vitally important sectors that society simply can’t live without. While every industry has its own value and place in this world,
Here’s a paper worth reading if you are interested in the implementation of effective quality systems in Australian public hospitals. Leggat and Balding (2018) conducted an
I have been thinking a lot lately about organisational structure. For example, why do many organisations have difficulty changing their practices and sustainably improving the quality
I was at a very good conference a couple of weeks ago (the ACHSM Asia-Pacific Health Leadership Congress) and – as you do – mulling over
