The use of methods and tools to continuously improve quality within an organisation should be at the heart of any business strategy. The potential benefit is
The COVID-19 pandemic has transformed our lives at every level. The virus has focussed a spotlight on social and economic systems across the world. It has
A popular phrase we are hearing at the moment is “reboarding”. For those not in the know, reboarding is the process of re-introducing people back to
We live in an era where technological advancement is rapidly changing how we do just about everything. This includes changing the way we work. In the
When I started nursing thirty-six years ago, it was our custom on occasions to wander down to the pub and chat about the shift or week
‘Consultation’ has become a fashionable term in the workplace. But while it’s been a trend for some time (and a requirement in some circumstances), not everyone
The healthcare industry is doing its very best to take care of all of us and protect our lives. I truly believe they deserve our respect
Health and aged care are vitally important sectors that society simply can’t live without. While every industry has its own value and place in this world,
Here’s a paper worth reading if you are interested in the implementation of effective quality systems in Australian public hospitals. Leggat and Balding (2018) conducted an
I have been thinking a lot lately about organisational structure. For example, why do many organisations have difficulty changing their practices and sustainably improving the quality
I was at a very good conference a couple of weeks ago (the ACHSM Asia-Pacific Health Leadership Congress) and – as you do – mulling over
At MEERQAT, we are witnessing the benefits of reflective practice in the health sector, where frontline clinical teams have used our basemaps to reflect on, and
Check out this video, demonstrating how MEERQAT can be used in the health and aged care sectors to drive genuine engagement of frontline staff in quality
Every week – or so it seems – we hear of yet another problem in the realm of quality assurance and quality improvement. Whether it’s business
The Australian Commission on Safety and Quality in Health Care have recently published a second edition of the National Safety and Quality Health Service (NSQHS) Standards.
