Thought pieces
Democratising quality improvement within organisations
Every week – or so it seems – we hear of yet another problem in the realm of quality assurance and quality improvement. Whether it’s business
July 15, 2018
Every week – or so it seems – we hear of yet another problem in the realm of quality assurance and quality improvement. Whether it’s business
The Australian Commission on Safety and Quality in Health Care have recently published a second edition of the National Safety and Quality Health Service (NSQHS) Standards.
I have just returned from the ACHSM/ACHS Joint Congress 2017 in Sydney, where the theme of the conference was “Winds of Change”. A common sub-theme in
In its simplest form, reflective practice is the ability to reflect on one’s actions so as to engage in a process of continuous learning. For decades,
Last year, quality in acute hospitals was in the news with the release of the Duckett report (Targeting zero: Supporting the Victorian hospital system to eliminate
It’s the start of a new year and once again we exhort ourselves to do something – or many things – better than we did last
In recent months, we have seen numerous examples of human service systems that have failed – sometimes catastrophically and with deadly consequences. With all the emphasis
MEERQAT team member Annie Curtin shares a great outcome that a client health service has achieved using the MEERQAT basemap on Patient Identification (Standard 5 of the first
Organisations go to a lot of trouble to ensure they have the best staff possible. They develop proactive recruitment strategies to identify excellent candidates, offer competitive