
Process implementation: the black box of quality
Last year, quality in acute hospitals was in the news with the release of the Duckett report (Targeting zero: Supporting the Victorian hospital system to eliminate
Last year, quality in acute hospitals was in the news with the release of the Duckett report (Targeting zero: Supporting the Victorian hospital system to eliminate
It’s the start of a new year and once again we exhort ourselves to do something – or many things – better than we did last
In recent months, we have seen numerous examples of human service systems that have failed – sometimes catastrophically and with deadly consequences. With all the emphasis
MEERQAT team member Annie Curtin shares a great outcome that a client health service has achieved using the MEERQAT basemap on Patient Identification (Standard 5 of the first
Organisations go to a lot of trouble to ensure they have the best staff possible. They develop proactive recruitment strategies to identify excellent candidates, offer competitive
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