Basemaps

Basemaps are interactive process maps, program logic models or theory of change models, which can be used to assess the health of your business processes.

Basemaps shown on this page are included in our Basemap Library and are available to all MEERQAT subscribers. Use these basemaps 'off the shelf' or adapt them to your circumstances using the MEERQAT Basemap Builder.

Or build your own with our Basemap Builder

The next generation in process map building.

Acute Health

Acute Coronary Syndrome

This basemap assists health services to assess and improve their current policies, procedures and practices for treating patients with Acute Coronary Syndromes (ACS). It covers the key elements of the ACS Clinical Care Standard developed by the Australian Commission on Safety and Quality in Health Care. Monitoring clinical standards is also part of Australian NSQHC Standard 1 (Governance for Safety and Quality).

Clinical handover (2017)

This basemap assists health services to assess and improve their current clinical handover policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 6. (Updated Nov 2017).

Patient Identification

This basemap assists health services to assess and improve their current policies, procedures and practices for patient identification and procedure matching. It covers the key elements of the Australian NSQHS Standard 5. (Updated Nov 2017)

Preventing and Controlling Healthcare Associated Infections (Service delivery sub-map)

This basemap provides more granular detail on how staff deliver care, with respect to the prevention and control of healthcare associated infections (Australian NSQHS Standard 3). This basemap is suitable for use in assessments conducted with frontline staff.

Clinical deterioration

This basemap assists health services to assess and improve their current policies, procedures and practices for recognising and responding to clinical deterioration of patients. It covers the key elements of the Australian NSQHS Standard 9. (Version 02; Updated January 2018)

Medication Safety

This basemap assists health services to assess and improve their current policies, procedures and practices for medication safety. It covers the key elements of the Australian NSQHS Standard 4. (February 2018)

Falls prevention and management (v02)

This basemap assists health services to analyse and improve their current falls prevention and management policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 10. (Updated in April 2018)

General Business

Customer service

A generic logic model for how an organisation establishes its customer service policies and processes, trains its staff in the handling of customer enquiries, complaints and feedback, and learns from customer interactions.

Change Management

A generic change process map that can be used as-is to review any change process, or adapted for a specific change initiative.

Board assessment

A tool for Boards to use for regular self–assessment of their performance and effectiveness.

Education

BPCLE element 6

A logic model for Element 6 (Appropriate resources and facilities) of the Best Practice Clinical Learning Environment (BPCLE) Framework.

Aged Care

Residential Aged Care Accreditation Standard 1

A basemap to assist residential aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 1 – Management systems, staffing and organisational development.

Residential Aged Care Accreditation Standard 3

A basemap to assist aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 3 – Care Recipient Lifestyle.

Residential Aged Care Accreditation Standard 2

A basemap to assist aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 2 – Health and Personal Care.

Residential Aged Care Accreditation Standard 4

A basemap to assist residential aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 4 – Physical environment and safe systems.

Home Care Common Standard 1

A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 1 – Effective Management.

Home Care Common Standard 3

A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 3 – Service User Rights and Responsibilities.

Home Care Common Standard 2

A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 2 – Appropriate access and service delivery.

Quality Standards

ISO/IEC 17020:2013 standard (section 1-7) 1st draft

A basemap for self assessment against the ISO/IEC 17020:2013 standard, apart from section 8 on Management system requirements

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