Acute Health
Acute Coronary Syndrome
This basemap assists health services to assess and improve their current policies, procedures and practices for treating patients with Acute Coronary Syndromes (ACS). It covers the key elements of the ACS Clinical Care Standard developed by the Australian Commission on Safety and Quality in Health Care. Monitoring clinical standards is also part of Australian NSQHC Standard 1 (Governance for Safety and Quality).
Clinical handover (2017)
Patient Identification
This basemap assists health services to assess and improve their current policies, procedures and practices for patient identification and procedure matching. It covers the key elements of the Australian NSQHS Standard 5. (Updated Nov 2017)
Preventing and Controlling Healthcare Associated Infections (Service delivery sub-map)
Clinical deterioration
This basemap assists health services to assess and improve their current policies, procedures and practices for recognising and responding to clinical deterioration of patients. It covers the key elements of the Australian NSQHS Standard 9. (Version 02; Updated January 2018)
Medication Safety
Falls prevention and management (v02)
This basemap assists health services to analyse and improve their current falls prevention and management policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 10. (Updated in April 2018)
General Business
Customer service
A generic logic model for how an organisation establishes its customer service policies and processes, trains its staff in the handling of customer enquiries, complaints and feedback, and learns from customer interactions.
Change Management
Board assessment
A tool for Boards to use for regular self–assessment of their performance and effectiveness.
Education
BPCLE element 6
A logic model for Element 6 (Appropriate resources and facilities) of the Best Practice Clinical Learning Environment (BPCLE) Framework.
Aged Care
Residential Aged Care Accreditation Standard 1
A basemap to assist residential aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 1 – Management systems, staffing and organisational development.
Residential Aged Care Accreditation Standard 3
Residential Aged Care Accreditation Standard 2
A basemap to assist aged care service providers to self-assess their arrangements in relation to the Australian Aged Care Quality Agency (AACQA) Standard 2 – Health and Personal Care.
Residential Aged Care Accreditation Standard 4
Home Care Common Standard 1
Home Care Common Standard 3
Home Care Common Standard 2
A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 2 – Appropriate access and service delivery.
Quality Standards
ISO/IEC 17020:2013 standard (section 1-7) 1st draft
A basemap for self assessment against the ISO/IEC 17020:2013 standard, apart from section 8 on Management system requirements