Basemaps

Basemaps are interactive process maps, program logic models or theory of change models, which can be used to assess the health of your business processes.

Basemaps shown on this page are included in our Basemap Library. Some are available to all MEERQAT subscribers, while others are available by subscription. Use these templates 'off the shelf' or adapt them to your circumstances using the MEERQAT Basemap Builder.

The Basemap Library

The team at MEERQAT have built a number of different basemaps for several sectors. These templates are a great resource for organisations on the path to quality improvement and program or process evaluation.

Or build your own with our Basemap Builder

Build your own interactive map with the MEERQAT Basemap Builder or check our basemaps library

If you don’t find what you’re looking for in our Basemap Library, you can easily build your own map with our Basemap Builder. Watch our video where we explain step-by-step how to create a basemap.

If you would like help building your map, contact us for a chat about your requirements.

Welcome to the next generation in process map building!

NSQHS Standards – 1st Edition

Falls prevention and management

This basemap assists health services to analyse and improve their current falls prevention and management policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 10. (Updated in April 2018)

Clinical handover (2017)

This basemap assists health services to assess and improve their current clinical handover policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 6. (Updated Nov 2017).

Patient Identification

This basemap helps health services to evaluate and improve their current policies, strategies and practices for patient identification and procedure matching. Therefore, it covers the key elements of the Australian NSQHS Standard 5. (Updated Nov 2017)

Preventing and Controlling Healthcare Associated Infections
(Service delivery sub-map)

This basemap provides high detail on how staff deliver care, with respect to the prevention and control of healthcare-associated infections (Australian NSQHS Standard 3). This basemap is suitable for use in assessments conducted with frontline teams. 

Clinical deterioration

This basemap assists health services to assess and improve their current policies, procedures and practices for recognising and responding to clinical deterioration of patients. It covers the key elements of the Australian NSQHS Standard 9. (Version 02; Updated January 2018)

Medication Safety

This basemap assists health services to assess and improve their current policies. Moreover, their procedures and practices for medication safety. Therefore, it covers the key elements of the Australian NSQHS Standard 4. (February 2018)

NSQHS Standards – 2nd Edition

Partnering with Consumers

This template corresponds with NSQHS Standard 2 (2nd edition). This Frontline Staff version is intended for use with clinical and other frontline staff. It includes a number of nodes that are not rateable. In addition, it reflects activities that most frontline teams would not be aware of. These nodes are rateable in the Senior Management version of this template.

Preventing and Controlling Healthcare Associated Infections
(Service delivery sub-map)

This basemap provides more detail on how staff deliver care, with respect to the prevention and control of healthcare-associated infections (Australian NSQHS Standard 3). It also has been updated to reflect the 2nd Edition of the NSQHS Standards. In this sense, this basemap is suitable for use in evaluation conducted with frontline staff.

Medication Safety

This basemap assists health services to assess and improve their current policies, procedures and practices for medication safety. It covers the key elements of the Australian NSQHS (2nd Edition) Standard 4.

Comprehensive Care

This basemap corresponds to action statements 5.1 – 5.20 of NSQHS Standard 5 (2nd Edition) – Comprehensive Care Standard. It should be used in conjunction with sub-maps for Fall Prevention, Pressure Injuries, Nutrition & Hydration and Cognition and Mental Health.

Comprehensive Care – Falls

This basemap assists health services to analyse and improve their current falls prevention and management policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 5 (2nd Edition) August 2018 (sections 5.24, 5.25 and 5.26). This template is a sub-map of the Comprehensive Care Standard basemap.

Comprehensive Care – Mental health and cognitive impairment

This basemap assists health services to examine and improve their current policies, procedures and practices relating to cognitive impairment (sections 5.29 and 5.30), managing self-harm and suicide (sections 5.31 and 5.32), aggression and violence (sections 5.33 and 5.34) and minimising restrictive practices (sections 5.35 and 5.36). Moreover, it covers key elements of the Australian NSQHS Standard 5 (2nd Edition).

Comprehensive Care – Nutrition and hydration

This basemap is useful for health services to inspect and boost their current nutrition and hydration policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 5 (2nd Edition), specifically sections 5.27 and 5.28.

Comprehensive Care – Pressure injuries and wound management

This basemap assists health services to study and improve their current pressure injuries prevention and management policies, procedures and practices. It covers key elements of the Australian NSQHS Standard 5 (2nd Edition), specifically sections 5.21, 5.22 and 5.23.

Communicating for Safety

The map corresponds to action statements 6.1 – 6.4 and 6.9 – 6.11 of NSQHS Standard 6 (2nd Edition) – Communicating for Safety Standard. This map is associated with two sub-maps: Communicating for Safety – Clinical handover and Communicating for Safety – Patient ID.

Communicating for Safety –
Clinical handover

This basemap cooperates with health services to assess and improve their current clinical handover policies, procedures and practices. It covers sections 6.7, 6.8 and 6.10 of the Australian NSQHS (2nd Edition) Standard 6 – Communicating for Safety.

Communicating for Safety
– Patient ID

This basemap assists health services to assess and improve their current policies, procedures and practices for patient identification and procedure matching. It covers sections 6.5 and 6.6 of the Australian NSQHS (2nd Edition) Standard 6 – Communicating for Safety.

Blood Management

This basemap collaborates with health services to assess and improve their current policies, procedures and practices for management of blood and blood products. It covers the key elements of the Australian NSQHS (2nd Edition) Standard 7.

Acute Deterioration

This basemap assists health services to evaluate and improve their current policies, procedures and practices for recognising and responding to acute deterioration of patients. It covers the key elements of the Australian NSQHS (2nd edition) Standard 8.

Hospital Pandemic Preparedness

HPP - Case Management

This basemap assists hospitals to assess their case management practices in the context of the hospital’s pandemic response. The basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention. It also assesses other COVID-19-specific resources from Australian and international jurisdictions. In addition, this basemap is recommended for use by frontline teams.

HPP – Communication systems

This basemap supports hospitals to assess their communication systems and plans in the context of supporting and enabling the hospital’s pandemic response. The basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by members of the hospital’s senior management team.

HPP – Continuity of services & Surge capacity

This basemap helps hospitals to assess their methods to maintain essential health services and meet the increased demand for services in the context of the hospital’s pandemic response. The template is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by members of the hospital’s senior management team and frontline managers.

HPP – Incident Command System

This basemap assists hospitals to assess their systems for oversighting the hospital’s pandemic response. The basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by members of the hospital’s senior management team.

HPP – Infection Prevention and Control

This basemap assists hospitals to assess their systems and processes to minimise the risk of transmission of pandemic infection to patients, staff and visitors, in the context of the hospital’s pandemic response. The basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by members of the hospital’s infection control team and frontline staff.

HPP – Surveillance and monitoring

This basemap assists hospitals to assess their surveillance and monitoring systems in the context of the hospital’s pandemic response. The basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by members of the hospital’s senior management team.

HPP – Support services

This basemap assists hospitals to assess their support services in the context of supporting and enabling the hospital’s pandemic response. In this senses, the basemap is based on pandemic preparedness checklists developed by the World Health Organisation and the US Center for Disease Control and Prevention, as well as other COVID-19-specific resources from Australian and international jurisdictions. This basemap is recommended for use by frontline managers and staff.

Clinical Care Standards

Acute Coronary Syndrome

A basemap that assists health services to evaluate and improve their current policies, procedures and practices for treating patients with Acute Coronary Syndromes (ACS). Moreover, it covers the key elements of the ACS Clinical Care Standard developed by the Australian Commission on Safety and Quality in Health Care. Monitoring clinical standards is also part of Australian NSQHC Standard 1 (Governance for Safety and Quality).

ACQSC Aged Care Quality Standards

Std 1: Consumer dignity and choice

A basemap to assist providers to self-assess their plans in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standard 1 – Consumer dignity and choice.

Std 2: Ongoing assessment and planning with consumers

A basemap to assist providers to self-assess their methods in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 2 – Ongoing assessment and planning with consumers.

Std 3: Personal care and clinical care

A basemap to assist providers to self-assess their arrangements in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 3 – Personal care and clinical care.

Std 4: Services and supports for daily living

A basemap to assist providers to self-evaluate their methods in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 4 – Services and supports for daily living.

Std 5: Organisation’s service environment

A basemap to assist providers to self-assess their arrangements in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 5 – Organisation’s service environment.

Std 6: Feedback and complaints

A basemap to assist providers to self-assess their arrangements in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 6 – Feedback and complaints.

Std 7: Human resources

A basemap to assist providers to self-assess their arrangements in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 7 – Human resources.

Std 8: Organisational governance

A basemap to assist providers to self-assess their arrangements in relation to the Aged Care Quality and Safety Commission’s Aged Care Quality Standards, Standard 8 – Organisational governance.

Home Care Common Standards

Std 1: Effective management

A basemap to help home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 1 – Effective management.

Std 2: Appropriate access and service delivery

A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 2 – Appropriate access and service delivery.

Std 3: Service user rights and responsibilities

A basemap to assist home care service providers in aged care to self-assess their arrangements in relation to the Home Care Common Standard 3 – Service user rights and responsibilities.

ISO/IEC Quality standards

ISO/IEC 17020:2013 standard
(sections 1-7)

A basemap for self assessment against the ISO/IEC 17020:2013 standard, apart from section 8 on Management system requirements

General Business

Customer service

A generic logic model for how an organisation establishes its customer service policies and processes. Moreover, how it trains its staff in the handling of customer enquiries, complaints and feedback. In addition, it helps teams to learns from customer interactions.

Change Management

A generic change process map that can be used as-is to review any change process. Likewise, it can be adapted for a specific change initiative.

Board assessment

A tool for Boards to use for regular self–assessment of the team’s performance and effectiveness.

Education

BPCLE element 6

A logic model for Element 6 (Appropriate resources and facilities) of the Best Practice Clinical Learning Environment (BPCLE) Framework.

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